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Police
(suo moto statement)
CITIZEN'S CHARTER
BASIC DUTIES AND
RESPONSIBILITIES OF POLICE
Basic duties of the
Police are maintenance of Law and Order, prevention and detection of crime,
traffic management, enforcement of various laws of the land.
BRIEF ORGANISATIONAL SET
UP OF KARNATAKA POLICE
The Karnataka State
Police Force is headed by the Director General of Police. In the discharge
of his duties, he is assisted by staff officers in the headquarters and
officers in-charge of special and various field units as shown in the
organisational charts at Annexure-1 to 4. The police administration in the
District is headed by an Officer of the rank of Superintendent of Police. A
group of districts are put under one Range and there is an Officer of the
rank of Inspector General of Police heading each Range in Karnataka State.
The Police administration in Bangalore City is headed by Commissioner of
Police of the rank of Addl. DGP and Mysore and Hubli-Dharwad Cities headed
by Commissioners of Police of the rank of Dy. Inspector General of Police.
All these Officers report to the Director General and Inspector General of
Police, Karnataka.
CITIZEN'S RIGHTS
The citizens have
certain rights with reference to the duties of the Police as stated above.
As a step towards transparency and accountability in administration, a
Citizens charter has been issued with reference to the duties to be
performed by the Police Officers in Karnataka State.
INVESTIGATION OF CRIME
1. Any citizen who has knowledge of preparation or commission of any crime
or who has any complaint to make with reference to the duties of the Police
as enumerated above can approach the Police Station and give such
information available with him or her.
2.If any such information furnished to the Police at the Police station
discloses the commission of a cognizable offence, a First Information Report
(F.I.R) shall be issued by the Officer in-charge of the Police Station and a
copy of the same shall be given forthwith to complainant who gave the
information leading to the registration of FIR free of cost as per Section
154 of the Code of Criminal Procedure. Offences against Law are classified
into two heads: (a) Cognizable and (b) Non-Cognizable. Offences under the
Indian Penal code or special and other local laws in which Police Officers
are authorised to arrest without warrant are cognizable. Other offences are
non-cognizable
3.According to the Code of Criminal Procedure, any officer of the rank of
Head Constable and above can function as the Station House Officer in-charge
of the Police Station. In the absence of Police Sub-Inspector, the senior
most Assistant Sub-Inspector present at the Police Station or the senior
most Head Constable present functions as the Station House Officer. (Section
2 (o) of the Code of Criminal Procedure)
4.If the complaint/ information is given orally, it is the duty of the
Station House Officer of the Police Station approached to reduce the said
complaint into writing, read it over to the complainant and on his or her
acceptance about the correctness of the recorded statement, obtain his or
her signature and issue the FIR.
5.If any Station House Officer refuses to take cognizance of the complaint
which discloses a cognizable offence, the concerned citizen can send the
substance of the complaint in writing by post or hand it over in person to
the Superintendent of Police of the district having jurisdiction over that
Police Station and in the areas coming under the Commissioner of Police to
the Deputy Commissioner of Police having jurisdiction over such Police
Station. The concerned Superintendent of Police /Deputy Commissioner of
Police, if satisfied, that such information discloses the commission of a
cognizable offence, shall either investigate the case himself /herself or
direct an investigation to be made by any Police Officer sub-ordinate to
him/her (Section 154 Cr.P.C).
6.In case, the complaint made to the Police Officer by the citizen does not
disclose the commission of any cognizable offence, the concerned Police
Officer in-charge of the Police Station can refuse investigation into the
complaint.
7.If such a complaint is made in writing, the Station House Officer of the
Police Station must issue an acknowledgement for having received the
complaint.
8.If the complainant is not satisfied by the refusal of the Police to
register a case on his or her complaint, he or she can approach the court
and if directed by the Court in writing, the concerned Police Officer shall
register the case and investigate as per orders of the Court. In such cases,
the Police Officer does not have power to arrest without warrant.
9.If the Station House Officer is satisfied that there are no sufficient
grounds to investigate the case, he can record his reason in the F.I.R. and
inform the complainant to that effect and send a copy of the F.I.R. to the
Court and also issue an endorsement to the complainant to this effect.
10.In case, the place of occurrence of the offence does not fall in the
jurisdiction of the Police Station at which the complaint has been made or
the FIR has been registered, the Station House Officer after registering the
F.I.R. should transfer the case to the Police Station having jurisdiction
over the place of occurrence and inform the complainant regarding this
transfer. This fact has to be mentioned in the F.I.R. itself. On the ground
of jurisdiction alone, issue of F.I.R. should not be refused or delayed.
11.Police Officer investigating a case should keep the complainant informed
in writing regarding progress made in the investigation of grave crimes and
interact with the victims or their kith and kin once in a month.
12.After completion of investigation the investigating officer should send
written information under acknowledgement to the complainant informing him
of the exact nature of the final report of the investigation in the case.
13.In the event of the complaint being closed as false or mistake of fact or
mistake of law or undetected, the complainant has the right to challenge the
Police report in the court.
14.A Police Officer investigating the case has the power to secure the
attendance of any person who appears to be acquainted with the facts and
circumstances of the case and examine such person.
15.No woman or male person under the age of 15 years shall be required to
attend at any place other than the place in which such male person or woman
resides.
16.A Police officer may without an order from a Magistrate and without
warrant, arrest any person under section 41 & 42 of the Code of Criminal
Procedure 1973.
17.According to section 41 of the Code of Criminal Procedure any Police
Officer may without an order from a Magistrate and without a warrant, arrest
any person.
Who has been concerned in any cognizable offence, or against whom a
reasonable complaint has been made, or credible information has been
received, or a reasonable suspicion exists, of his having been so concerned;
or
(a) Who has in his possession without lawful excuse the burden of providing
which excuse shall lie on such person, an implement of house breaking : or
(b) Who has been proclaimed as an offender either under this Code or by the
order of the State Government; or
(c) In whose possession anything is found which may reasonably be suspected
to be stolen property and who may reasonably suspected of having committed
an offence with reference to such thing; or
(d) Who obstructs a police officer while in the execution of his duty, or
who has escaped, or attempts to escape, from lawful custody; or
(e) Who is reasonably suspected of being a deserter from any of the armed
forces of the union; or
(f) Who has been concerned in, or against whom a reasonable complaint has
been made or credible information has been received, or a reasonable
suspicion exists, of his having been concerned in, any act committed at any
place out of India which, if committed in India, would have been punishable
as an offence, and for which is under any law relating to extradition or
otherwise, liable to apprehended or detained in custody in India: or
(g) Who, being a released convict, commits a breach of any rule, made under
sub-section(5) of Section 356 code of criminal procedure; or
(h) For whose arrest any requisition, whether written or oral, has been
received from another police officer, provided that the requisition
specifies the person to be arrested and the offence or other cause for which
the arrest is to be made and it appears therefrom that the person might
lawfully be arrested without a warrant by the Officer who issued the
requisition.
Any officer in-charge of a police station may, in like manner, arrest, or
cause to be arrested any persons, belonging to one or more of the categories
of persons specified in Section 109 or Section 110.
18. According to section 42 of the Code of Criminal Procedure
(a) When any person who, in the presence of a police officer, has committed
or has been accused of committing a non-cognizable offence refuses, on
demand of such officer, to give his name and residence or gives a name or
residence which such officer has reasons to believe to be false, he may be
arrested by such officer in order that his name or residence may be
ascertained.
(b) When the true name and residence of such person have been ascertained,
he shall be released on his executing a bond, with or without sureties, to
appear before a Magistrate if so required; Provided that, if such person is
not resident of India, the bond shall be secured by a surety or sureties
resident in India.
(c) Should the true name and residence of such person not be ascertained
within twenty-four hours from the time of arrest or should he fail to
execute the bond, or, if so required, to furnish sufficient sureties, he
shall forthwith be forwarded to the nearest Magistrate having jurisdiction.
19.Any citizen may also arrest any person under the circumstances listed in
section 43 of the code of Criminal Procedure. According this section;
(a) Any private person may arrest or cause to be arrested any person who in
his presence commits a non-bailable and cognizable offence, or any
proclaimed offender, and, without unnecessary delay, shall make over or
cause to be made over any person so arrested to a police officer, or, in the
absence of a police officer take such person or cause him to be taken in
custody to the nearest police station.
(b) If there is reason to believe that such person comes under the
provisions of Section 41, a police officer shall re-arrest him.
(c) If there is reason to believe that he has committed a non-cognizable
offence, and he refuses on the demand of a police officer to give his name
and residence, or gives a name or residence which such officer has reason to
believe to be false, he shall be dealt with under the provisions of Section
42; but if there is no sufficient reason to believe that he has committed
any offence, he shall be at once released;
20. While making the arrest of any person, the following steps are required
to be taken:
The Police personnel carrying out the arrest and handling the interrogation
of the arrestee should bear accurate, visible and clear identification and
name tags with their designations.
The particulars of all such police personnel who handle interrogation of the
arrestee must be recorded in register.
The police officer carrying out the arrestee shall prepare a memo of arrest
at the time of arrest and such memo shall be attested by atleast one
witness, who may be either a member of the family of the arrestee or a
respectable person of the locality from where the arrest is made. It shall
also be counter-signed by the arrestee and shall contain the time and date
of arrest.
(c) A person who has been arrested or detained and is being held in custody
in a Police Station or interrogation center or other lock-up, shall be
entitled to have one friend or relative or other persons known to him or
having interest in his welfare being informed, as soon as practicable, that
he has been arrested and is being detained at the particular place, unless
the attesting witness of the memo of arrest is himself such a friend or a
relative of the arrestee.
(d) The time, place of arrest and venue of custody of a arrestee must be
notified by the Police where the friend or relative of the arrestee lives
outside the district or town through the Legal Aid Organization in the
District and the Police Station of the area concerned telegraphically within
a period of 8 to 12 hours after the arrest.
(e) The person arrested must be made aware of this right to have some one
informed of his arrest or detention as soon as he is put under arrest or is
detained.
(f) An entry must be made in the diary regarding the arrest of the person
which shall also disclose the name of the friend who has been informed of
the arrest and the names and particulars of the Police officials in whose
custody the arrestee is.
(g) The arrestee should, where he so requests, be also examined at the time
of his arrest and major and minor injuries, if any present on his/her body,
must be recorded at that time. The "Inspection Memo" must be signed both by
the arrestee and the Police Officer effecting arrest and its copy provided
to the arrestee.
(h) The arrestee should be subjected to medical examination by a Government
doctor every 48 hours during his detention in custody.
(i) Copies of all the documents including the memo for arrest, referred to
above, should be sent to the jurisdictional Magistrate for his record.
(j) The arrestee may be permitted to meet his lawyer during interrogation,
though not throughout the interrogation.
(k) Information regarding the arrest and the place of custody of the
arrestee shall be communicated within 12 hours of effecting the arrest to
police control room. This information should be displayed on the notice
board near the Control Room.
21.Any person accused of a bailable offence and arrested or detained without
warrant by an officer in-charge of the Police Station or such person is
brought before the court and he is prepared at any time while in custody of
such officer or at any stage of the proceeding before such court to give
bail, such person shall be released on bail.
22.Properties recovered by Police are to be returned to the claimant or the
owner through a court order. The claimant has to file an application in the
court. The court normally asks for the opinion of the Police. Normally, the
court insists on an indemnity bond to the effect that the property would be
produced before the court as and when required. Police on their own can not
release the seized properties to the claimant.
23.Whenever a Police Officer conducts a search of any place or person as
authorised under the Law; he should prepare a search list indicating the
articles seized from the premises or the person as the case may be in the
presence of two witnesses who belong to the area where the search was
conducted. A copy of the search list should be given to the owner of the
place or the person from whom the seizure was made.
24.If the person who is suspected to be concealing any article for which a
search is required to be done happens to be a woman, the search shall be
made by another woman with strict regard to decency.
25.In a situation in which a person traveling by train loses his property,
the concerned person may lodge a complaint at any place en route on the
train journey irrespective of the exact place where the property might have
been lost. Such complaint may be made by the passenger to the travelling
Train Ticket Examiner on the train/ Train Guard or with the Railway Police
Constable/ Head Constable or any other Police Officer who may be on duty on
the train regarding such a loss. The concerned passenger should give his
full postal address and telephone number where he may be contacted in case
of recovery of such property or for further investigation about the loss of
the property. After receipt of such complaint, the concerned Train Ticket
Examiner / Train Guard or Railways Police Officer is bound to get the case
registered at the immediate next railway police station. It is the duty of
the Railway Police Station Officer receiving such complaint firstly to
register the case and to get the investigation done by the competent police
officer having jurisdiction. The concerned passenger who makes the complaint
need not take the trouble of going to the jurisdictional Railway PS.
II. LAW AND ORDER :
a. While on duty, Police officers shall be accessible to members of public.
b. It is the duty of every Police Officer in charge of an area to keep it
peaceful and the public satisfied with the security afforded to persons and
property.
c. The jurisdiction of every Police Station is normally divided into
convenient areas for service of beats by the Station House Officer by
deputing Police Constables/ Head Constables.
d. It is the duty of every Police officer to take all steps necessary, in
proper time, to prevent breach of peace or serious riots. In the event, it
takes place, all measures shall be taken by him with utmost speed to bring
the situation back to normal.
e. Every Police Officer shall maintain close liaison with the important
citizens of the area through citizens' committee, peace committee and
mohalla committee for the maintenance of peace in the area.
f. It is the duty of every Police Officer to take firm action against
antisocial elements, goondas and rowdies in that area.
g. It is the duty of the Police to maintain public order during fairs and
festivals, public functions, processions, strikes, agitations etc.
h. No Police Officer shall discriminate on grounds of race, caste,
community, language, religion, region, sex or political affiliation.
i. Police Officers may be deputed for a short duration, to maintain order
and peace at places of entertainment, etc., by charging fees according to
the scale fixed by the Government from time to time.
j. Citizens may contribute to the general well being of the society by
rendering all assistance, cooperation and by providing information to Police
Officers for the maintenance of law and order and prevention of breach of
peace.
III. UNNATURAL DEATHS :
Under the Law, the police Officers are required to find out the cause of
death in cases where they receive information that a person
(a) has committed suicide or
(b) has been killed by another person or by an animal or machinery or by an
accident or
(c) has died under circumstances raising a reasonable suspicion of foul
play.
If the body is unidentified, the investigating Officer makes a record of the
descriptive particulars of the dead-body and takes the finger impression of
the deceased. The photograph of the deceased is taken. These descriptive
particulars are circulated to all the surrounding stations. An inventory is
prepared regarding the articles of clothing, jewellery, documents and other
articles found on or near the dead body. The dead body is forwarded to the
Competent Medical Officer for the purpose of post-mortem examination. In
case the identity of the deceased is known, the relatives of the deceased
are informed by the Police regarding the unnatural death. After the Medical
Officer's examination is completed, the Police shall, unless they have
received orders from a Competent Authority to the contrary, hand over the
dead body to the relatives or friends of the deceased.
IV. TRAFFIC
1.All Motor Vehicle accidents where any person is injured or any property is
damaged, the driver of the vehicle or other person in charge of the vehicle
should report about the occurrence of the accident at the nearest Police
Station as soon as possible and in any case within 24 hours of the
occurrence.
2.It is the duty of the drivers of the vehicle involved in an accident to
take all reasonable steps to secure medical attention for the injured
persons.
3.It is the duty of all the Registered Medical Practitioners to give medical
assistance to any injured person involved in a road accident brought to him
or her by any Police personnel or citizen.
4.The Police Officer who first arrives on the scene of an accident should
render such first aid as possible in respect of the injured person in the
road accident and take immediate necessary steps to procure medical aid or
send the injured person without loss of time to the nearest hospital or any
registered medical practitioner for treatment.
5.In case of accidents, property on the person of the injured/deceased
should be handed over to the blood relatives or the acquaintance of the
deceased who establishes his proper identity by the Police Officer under
proper acknowledgement.
6.In all cases of road accidents, apart from a free copy of FIR as in all
other cases, the complainant is entitled free of cost the following
information in the prescribed proforma Name of the Police Station, FIR
Number, Name of the accused; Name of the victim; Date and time of
occurrence; place of occurrence; Registration Number, model and type of
vehicle involved; Driver's name and address; Driving License particulars;
Owner's name and address; Name of Insurance Company with which the vehicle
is insured; and Name of the dependents in case of death of the victim. A
copy of this proforma is also sent to the Legal Services Authority which
decides about the compensation to be paid in the case.
7.On payment of prescribed fee, the complainant or victim of a road accident
or his or her representative can obtain the copies of the following
documents from the Investigating Officer.;
i) Spot Mahazar;
ii) Rough Sketch of the spot;
iii) Report of Inspector of Motor Vehicles;
iv) Final report of the investigation;
v) Post Mortem Report in case of death;
vi) Inquest proceedings;
vii) Wound Ceritifcate.
8. The Police Officer can detain the vehicle involved in an accident till it
is subjected to inspection by the Motor Vehicles Inspector. If the vehicle
is seized by the Police officer for the purpose of inspection, the vehicle
should be got released through Court obtaining an indemnity Bond.
9. In respect of the hit and run cases, resulting in grievous injuries or
death of the victim where the accused is/are not traceable, there is a
scheme called the Solatium Scheme. Committees have been formed in all
districts of Karnataka under the chairmanship of the Deputy Commissioners to
award compensation in such cases.Applications can be made to these
committees within 6 months from the date of accidents or within 12 months if
there are any special reasons for the delay. In case of claims arising out
of grievous hurt, the application should be made by the person injured.
Amount of compensation will be paid as fixed from time to time.The applicant
has to enclose a copy of the FIR along with his application to the Deputy
Commissioner. The other documents are to be obtained by the Claims Enquiry
Officer appointed under the Solatium Scheme.
10. In all other cases of road accidents, in each district, there is a Motor
Accident Claims Tribunal for the purpose of adjudicating upon claims for
compensation in respect of accidents involving the death of, or bodily
injury to, persons arising out of motor vehicles or damages to any property
of a third party so arising or both.
i)The Tribunal can be approached by
iii) The owner of the property; or
iv) Where death has resulted from the accident,by all or any of the legal
representatives of the deceased; or
v) Any agent duly authorised by the person injured or all or any of the
legal representatives of the deceased as the case may be.
The application shall be made on behalf of or for the benefit of all the
legal representatives of the deceased and the legal representatives who have
not so joined shall be impleaded as respondents to the application.
Application for the claim can be made either to the claims Tribunal having
jurisdiction over the area in which the accident occurred or to the Claim
Tribunal within the local limits where the claimant or defendant resides.
The Claims Tribunal have all the powers of a Civil Court.
11. Persons with valid driving license issued by the Regional Transport
Officer only can drive or ride a motor vehicle.
12. Owners of vehicles who allow their vehicles to be driven by persons
without valid driving license are liable for prosecution.
13. Police Officers of and above the rank of Assistant Sub-Inspector are
empowered to impose fine in respect of violations under Motor Vehicles Act.
14. When a Police Officer in uniform demands production of a driving licence,
it should be produced by the concerned Motor Vehicle driver. Police Officer
is authorised to seize any document if he suspects that the document
produced is a false document. Whenever such documents including the Driving
License are seized, due acknowledgement should be given by the Police
Officer who seizes it.
V. SERVICES:
1. Every Citizen who wishes to possess a fire arm may apply to the District
Magistrate/Commissioner of Police giving the reasons for the possession of
weapon.
The licensing authority for the grant of Fire Arm license is the
Commissioner of Police in the areas where the commissionerates exist and in
the other areas, the District Magistrate of the concerned districts. The
License is granted in respect of a Fire Arm of the non-phohibited category
to acquire and possess for self protection by the Citizen. The District
Magistrate or the Commissioner of Police to whom the application is made has
the power to issue the license restricting the validity to the district
level only. In suitable cases the validity could be extended to the state
level by the Commissioner of Police or the District Magistrate as the case
may be. The power to extend the validity of the license to cover the whole
country vests with the State Government.
After due verification of antecedents as well as the necessity to possess
the fire arm sought for, such license will be granted after collecting
prescribed fee.
2. Those who possess fire arms, on expiry of the arms license have to
immediately deposit the weapon possessed by them with the nearest Police
Station or the Arms Dealer till their license is renewed.
3. In case of death of the licensee, the next of kin should deposit the
weapon for safe custody either with the nearest Police Station or with any
licensed Arms Dealer. The next of kin of the licensee may claim the weapon
after obtaining Arms license for himself.
4. Any person who wishes to conduct public amusement should obtain a license
from the Competent Authority.
5. A license should be obtained for all public announcements made through
public address system and the time stipulation made in the license should be
strictly adhered to.
6. A license from the competent authority should be obtained for storage of
any explosive or inflammable substance.
7. Copies of Police documents such as:-
i) First Information Report.
ii) Wound Certificate;
iii) Panchanama;
iv) Post-mortem Report.
v) Sketch of the scene of accident;
vi) Charge Sheet.
Can be obtained by paying the prescribed fee through challan from the
District Police Office/Commissioner of Police office.
8. Any citizen aggrieved by sound pollution can take action as provided
under section 19 of the Environment (Protection) Act, 1986. The Standards in
respect of noise are stipulated in scheduled III as per rule 3 of the
Environment (Protection) Rules, 1986.
The citizen may approach the jurisdictional Police for taking action under
section 36 & ; section 37 of the Karnataka Police Act 1963 in case of
nuisance caused by sound.
VI. NATURAL CALAMITY/MAN MADE DISASTER:
It will be the duty of every Police Officer to render such measures as
appears necessary for the preservation of life and property and the
maintenance of law and order. All possible assistance should be rendered by
the Police to the Civil Defence, Revenue, Public Works, Railways, Fire force
and other Departments engaged in rescue, relief and rehabilitation work, so
that remedial measures taken may be expeditious and effective.
VII. REDRESSAL OF PUBLIC GRIEVANCES:
Citizens who may have any grievances against the Police may complain in
respect of their grievances to the following authorities:
1. Office of the Director General and Inspector General of Police,
Nrupathunga Road, Bangalore -I.G.P. Grievances & Human Rights Cell Telephone
No. (O) 2213431 ® 5527060, 5524400. Complaints of any citizen from any part
of Karnataka State may be made to this officer.
2. Commissioner of Police, Bangalore City, Infantry Road, Bangalore DCP
(Administration) Telephone No. (O) 2200918 ® 5277475. Complaints of any
citizen from any part of Bangalore City may be made to this officer.
3. Commissioner of Police, Hubli-Dharwad City DCP (Crime) Telephone No. (O)
0836 333999 ® 0836223079. Complaints of any citizen from any part of
Hubli-Dharwad City may be made to this officer.
4. Commissioner of Police, Mysore City DCP (Crime) Telephone No. (O) 0821
448403 ® 0821 565100. Complaints of any citizen from any part of Mysore City
may be made to this officer.
5. Complaints from any citizen residing within the limits of any District
may be made to the officer designated as Deputy Superintendent of Police
whose office is located in that particular district headquarters. In the
case of Railways such complaints from the Citizens may be made to the Deputy
Superintendent of Police (Railways), Bangalore, whose office is located at
Bangalore City, Railway station.
6. Telephones have been provided to these Deputy Superintendents of Police
who have been designated to receive petitions to grievances of the public.
Citizens may make use of them to inform about their grievances regarding
functioning of the jurisdictional Police Officers. The current telephone
numbers at which these officers can be contacted are furnished at
Annexure - 5.
The above officers have been designated only for convenience. However,
citizens are free to address their grievances to any other senior Police
Officer as well.
In the district, each Village is visited by the beat Police Constables &
Head constables from each police station having /jurisdiction over the
village. Any citizen from the village can inform the beat police constable
or the Head constable about his or her grievance. The beat police constable
or Head constable will convey the said grievance to the concerned authority
for suitable action.
In case the complaint is against any particular police officer, then the
citizen can lodge the complaint with any officer senior in rank to the
officer complained against. The organizational chart is given in Annexure 3
& 4 of the charter. Whenever a citizen makes a petition/complaint, he shall
be given an acknowledgement and issued an endorsement regarding action taken
to the petitioner,.
In addition to this, Citizens Committees have been formed in each Police
Station. Citizens from all walks of life are being co-opted to this
Committee. The Citizens Committee meetings are held periodically in the
Police Stations and they offer suggestions and bring grievances of the local
people to the knowledge of the Officers incharge of the Police Station.
Invariably, the Circle Inspector and ACPs supervising the working of the
Police Station are also present during such meetings. A separate register
has been maintained and important suggestions and grievances expressed by
the members of the Citizens Committee are entered in this register and
efforts are made to redress the grievances.
Police Officers conduct "Daliths Day" on the last Sunday of every month.
During such meetings, representatives of daliths are being invited to the
Police Station and their grievance are heard. A separate register in the
Police Station is maintained and efforts are being made to redress the
grievances expressed in those meetings.
A meeting of victims of crime with the investigating officers of grave
crimes which are pending investigation is held once a month in each
sub-divisional headquarters. The complainants in grave crimes which are
still pending investigation are invited to this meeting and they shall be
provided information about the state of the investigation, reasons for
non-detection and efforts made to detect and finalise the case.
Help-lines for children (Makkala Sahayavani), women (Vanitha Sahayavani) and
senior citizens are functioning in Commissionerates and District
headquarters. These help-lines can be contacted by the citizens in
appropriate situations and the police officers manning these help lines will
be available to render suitable assistance.
VII. CONTROL ROOM:
Police Control Rooms shall work all the 24 hours in the district
headquarters/Commissionerates. In case of emergency, public can contact the
Control Room by dialing telephone 100 for immediate police assistance.
IX. DUTIES OF CITIZENS:
According to Article 51A of the Constitution of India, it is the duty of
every citizen of India to safe guard public property and to abjure violence.
The law also makes it compulsory for the citizens to report to the police,
if they have witnessed or they have any information about the following
offences made punishable under the Law.
(a) Offences against the State.
(b) Offences against the public tranquility.
© Offences relating to adulteration of food and drugs etc.
(d) Offences affecting life.
(e) Offences relating to kidnapping for ransom.
(f) Offences of theft after preparation made for causing death, hurt or
restraint in order to the committing of the theft.
(g) Offences of robbery and dacoity.
(h) Offences relating to Criminal Breach of Trust by public servant.
(i) Offences of mischief against property.
(j) Offences of house or lurking house trespass as specified in Sections 449
and 450 Indian Penal code.
(k) Offences relating to currency notes and bank notes. Omission to give
such information is punishable in Law.
It is the duty of the Citizens to co-operate with the Police in
investigation of the case at the time of drawing up search and seizure
Mahazar, spot Mahazar or inquest proceedings in the interest of furthering
criminal justice.
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